| rev:text
| - First I want to mention I ordered this through Ubereats, sight unseen, and mistaken it for another Maya restaurant. If I read these reviews I would have never ordered from here.
First thing, when the driver arrived he told me that the staff wanted to let me know that they were closed and had to reopen just to make my food. Well, they could have called me and told me they were closed, or maybe, JUST MAYBE, turn off their Ubereats tablet. It doesn't matter anyways, because ANY good restaurants last plate of service is as good as its first.
Now lets talk about the horrible food.
I ordered the nachos as an appitizer, expecting to get the traditional freshly made chips with shredded cheese melted all over them with your usually accompaniments. Nope. Instead I got a box full of disgusting premade boxed chips covered in the same fake cheese sauce you get from the convience store. And the thing I don't understand, if you're doing delivery, why not put the nasty cheese sauce on the side so the cheap Restaurant Depot/Smart'n'Final chips don't get soggy.
Next is the carne asada, at least that's what they claim, it's hard to tell what kind of meat it really is. Absolutely no flavor, no salt, no marinade, no char. Nothing like carne asada. Served on a horrible greasy tortillas. Hey, guess what guys, you can get a grill scraper so your flat top doesn't have to look like a pool of old oil. Clean your equipment. It makes me worry about what their tongs and spatulas look like.
Finally, the chicken tacos. Just, wow... Thigh meat, which is usually good and stays moist was beyond repulsive. They did not clean any of the sinew so the chicken bits were stringy and stuck together. Also looked like a madman cut up the chicken, as it was not at all uniform, so you had extremely dry bits mushing around the other chicken. Served on the same nasty tortillas, with cilantro that was hardly cut and was very stemmy.
Got the aqua fresca and honeydew "milkshake". Those were good but I'm not giving them any points for being able to blend fruit, ice and sugar together.
All and all this has to be the worse restaurant I have ever had the opportunity to encounter. These people clearly have no pride and don't care about the food they serve. It's confusing why the owners would open a place up to be so mediocre. The restaurant industry isn't about bringing in tonnes of money, it's about passion and service. The owners here have tried to cut every corner possible and it shows. They should be embarrassed and I doubt this place will last much longer. I believe the only saving grace for them is they are located in the worst mall in Phoenix, Metro Mall, and the only thing that kept them afloat was the lack of competition. I hope this place shuts down as its an embarrassment to all restaurants and restaurateurs.
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