I'm a pretty patient person, but when you say my only choices for being sold a dress with a big hole in it is 15% back or a return, when I obviously want the dress, it doesn't really sit well with me. 15%? Seriously? This product is damaged. He then said I could just go to another Ross. That's a good plan! I'm going to another Ross. I'm never going back to this one.
I think the worst part was he told me I could just patch it. It was a hole that was in the front of the dress. Yes, I do know how to patch it, but that's visible no matter what. Also, I should not have to fix clothes I just bought.
Ticks me off that I've had crappy service the few times I've come here but that just puts the icing on the cake. I'll definitely find another one to get deals.