"Great location, decent accommodations and NOT complimentary shuttle"
My title sums up the review. The shuttle drivers were awesome, accommodating our frequent trips to Mill Ave and the surrounding area. However, they did not disclose the $2.50 shuttle fee which I later discovered on my credit card statement. When I called to discuss this, they were unwilling to reverse the charges. It is a very reasonable fee, much less than a taxi, but disclosing that the complimentary shuttle is only complimentary when taken to the airport is a must. When I checked out, I was not informed of any additional charges. Charging for non-disclosed 'incidentals' after-the-fact is a sneaky, unethical way of doing business in my opinion!