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| - I came here with my husband on a cold night because I had a craving for hot pot. We liked the previous Hopo so we thought we'd give Spicy Mafia a try. We were greeted by staffs who spoke to us in Mandarin as soon as we entered. When I spoke to our server in English, it seemed as though her English was very poor and we had a hard time communicating. Despite that, She still managed to explain to us that we could either order the set menu written on the placemats or customize our own menu at the front with a 20% discount. I thought that was a pretty good deal considering that I got to pick what and how much I liked to eat. So I walked up to the front and started picking my toppings. However, none of them were labelled and it seemed like the staffs weren't even familiar with what they were either (like the type of meatballs). Any who, I picked all the toppings I wanted and found out that the soup base I originally wanted from the set menu wasn't an option in the customized menu. It wasn't clear to me at all. After the staff entered in the weight and the cost, he took my toppings and disappeared to the kitchen, leaving me quite lost in the front counter. When he came back out a few minutes later, his mouth was stuffed with food. He then told me, my food would be ready at my table (while chewing on his food).
My husband stuck with the set menu mini hot pot which was $12.99 and got their signature special spicy soup base in mild. His set came with 8 thin slices of beef, his choice of noodles, few slices of cabbage, imitation crab, luncheon meat, enoki mushrooms, 1 pc of shrimp etc. for a total of 11 toppings. The set although presented neatly, was absolutely not enough for a grown man like him. The broth was extremely spicy even though we ordered mild. If you accidentally bite into one of the hot peppers (which wasn't hard to do since the broth was full of them), your tongue will go numb.
Then came the moment of truth!
My set arrived and it looked like the saddest thing on earth. I was in the crossroad of bewilderment and shock. They gave me a bowl of mishmash in soup!!! My hot pot that I had been craving for became a bowl of random noodles that I could make at home! That was when they told me what I ordered wasn't hot pot! They'd cook everything for you if you selected the toppings at the front! Even though the staff apologized for the misunderstanding, I almost felt like I got scammed since the whole restaurant was plastered with the word, "Hot Pot" everywhere. I had never been so confused at a restaurant before. And for the quality and quantity of what we got? Sorry, I won't be coming back.
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