How do I start this review?
Simply put, outright disgusting service. The atmosphere was downright toxic and disappointing. When we called in advance to reserve our table. The waitress was incredibly kind to us. However upon arrival we were met with sheer lack of quality on the managements part. There was a obvious loss in translation in our situation. We had with us a diabetic friend who regulates his diet very carefully. Especially in regards to rice, originally we asked the waitress if we could order nigiri. She originally said yes that is fine. However we also brought up the discussion of our friend and his issues. At 1st she was ok with the idea of him eating some sushi. But every so often discard rice and just give the leftover rice to one of us to eat. By technicality he was eating all the food he ordered. But when the manager got wind of this. The management outright changed the entire mood and killed our will to eat there. Instead of coming up with a compromise for our friend. We were told by the waitress as a order from the management that our friend must order sashimi. They refused to accept our order continuously when we tried to politely explain the issue. We instead decided to just pay for our drinks and leave.
Normally I am a very reserved person in writing reviews. But its what the manager did that struck a major chord with me. During our final moments of sipping our drinks. The manager was hiding behind the sushi bar where the chef worked. Every so often I personally looked over at her. She had the most intense glare and it was at our disabled friend.
The pure and utter lack of respect for their customers amazes me. I'm shocked a place like this has remained in operation as long as it has. This is a PSA advisory to anyone wanting all you can eat sushi.
Do not visit this restaurant. Their ordering process is obscenely complicated to grasp. You are met with utter scrutiny and lack of respect. This is not worth any of their so called "delicious sushi". Me and my friends will not be visiting this area again.