Severely understaffed. I live very close by, stopping in at this location at different times throughout the week. Morning service is alright, but as you get into the evening, there is often only 2-3 people working. If someone is making a drink, making a sandwich and cleaning tables, you are stuck waiting for someone to finish and take your order. The cycle just repeats itself for the next customer! The staff try their absolute hardest, but with the management not scheduling or hiring enough workers, they are screwed. Everyone here works hard and are extremely friendly, they have customer of the month stuff always going on!