Hoping I get to update my review & add stars sooner than later because the manager at this location is beyond nice.
My first visit to JM's.
The quality of food & customer service from Larry on the phone (the manager) will get five stars BUT not only one of our sandwiches was messed up but after ending my pleasant call with Larry..I realized both were.
I think there was a switch up with a similar sandwich by accident; I ordered a kahuna chicken Philly-no jalapenos- add lettuce & tomato- on white..Ended up with the standard kahuna-on wheat..wasn't bad at all, just not what I ordered. The boyfriend (whom loves JM's) got a $15 supreme club that had no bacon or mayo so that was a big bummer for him. I also tipped a couple bucks as I usually do.
*****THE PLUS: Larry took our name & is ready to accomidate us on our next visit to make up for the mishaps. I'm really glad I decided to call (normally I wouldn't bother) because not only was Larry great about what happened..he was funny to chat with & we are totally looking forward to our next visit (: