Best attributes of University Animal Hospital:
1) Hours - open late on weeknights and open on Saturdays
2) Dr. Cortez - warm, kind, loves her job! I trust her and her expertise.
3) Multiple doctors at same location for ultimate availability
4) Easy to make appointments, I'm often able to get an appt same day
5) Quick service - I've never waited long to be seen
One drawback: The front desk staff, although efficient, is often uninterested in friendly customer service. They are not rude, just don't seem to care if you are there or not.