Received massage by Terri. Room lighting was dim, and there were soothing sounds of nature playing thru the ipod. Room was spacious. Bed was plush and blanket was comfy. Room temp was just right and not chilly like most places. Terri moved swiftly and I never heard any footsteps or cabinets closing or shuffling around (can you tell that I'm a stickler for ultimate relaxation?) Massage was good, however took 1 star due to the feeling of being rushed in the beginning.