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| - 5/30. This was a return visit and I highly recommend Urban Turban for anyone that might want a "safer" choice along the lines of the late-great Firefly (yes, they're still around - but would you eat there? I think not!). The food is awesome, this visit we shared the Bombay Chicken slider (a fave from the prior visit, a must!), the Butter Chicken Flatbread (excellent), as well as the Spinach and Chicken Fritters (again, delish). I tried two cocktails, the Kiss of Cobra and the Marine Diver - both well worth the price - very exotic and packed a definite punch! The only problem, the service. I see another review posted for the night of 5/30, so maybe it was an off night in general but it was definitely lacking. At one point our server actually snagged the lone drink menu we asked to hang onto (did she not want us to spend more?) and we had to ask for it back. The only member of the waitstaff that was attentive was a woman who was ninja-quick in refilling our waters. Our server 'Alejandra' went completely AWOL & it took an exorbitant amount of time to get the bill (we actually had to request it) - we even noticed the hostess seemed busy flirting with another server as they both hid behind a column near the kitchen. Again, the food and drinks are very good (the atmosphere is inviting if not the most engaging, the bar area seems cozy),
UPDATE: visited again on 11/11. Nearly completely empty at 7 at night, and despite that, the service was even more unattentive and slack than the previous vitist. When I sat down, I immediately grabbed the menu and attempted to order a cocktail from the drink menu on the table and was told that "there was no bartender in today" - which seemed odd as they'd just ended their "happy hour" (and by the time I left I saw someone served two beverages on a platter that came from the bar area that sure indeed looked like cocktails of some sort). Also, one of the fave items - the Butter Chicken flatbread was no longer on the menu, but oddly now in the 'kiddie section' (which was able to be ordered, but not on par with prior visits and had next to no sauce). Sorry, I really dig the food and the atmosphere and pricing is great - but I won't be back, the service is really just ridiculous and it's like no one cares. To accentuate this point, there was a large family entering when my party was leaving and while the 'host area' appears to not normally be actively staffed, no one approached them and I heard them say "maybe this is one of those 'seat yourself type places" - it's a miracle this place is still open.
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