I know plenty of people love this place but I will lay out the truth so it's out there. The food is fresh, I'll give it that, fresh toast, fruit, eggs not cooked in butter or lard, squeezed juice, but does that matter at all if the wait to get in is at minimum a half hour (at best), the wait staff is slow and barely awake and the lobby is so packed that if you sit in one of their chairs and there are only a dozen people there that someone is practically stepping on you? I had a meal here in hopes of it being good, place is always packed, and I review a lot of restaurants and live by "packed is good" but this is "packed is okay" and the rating is lower because of the experience.