Faema was my first espresso machine when I was teen and I've been drinking espresso before it was hip with non- Italians. Walked into Faema at Sherway today, intending on a cup of espresso, observed bags of Segafredo coffee (just ok supermarket beans) and decided just a cup of brewed coffee would do. Now what could possibly go wrong between cashier and the coffee within three steps and two other employees to help serve? I waited so long after ordering and paying that I thought that they were brewing a fresh pot of coffee. Three customers served later I realize that they've simply ignored my order or forgotten it. Well done, Faema! And not even one word of apology. Cheers to you, not even nostalgia will have me coming back. .