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  • I am updating my review from a good one to a bad one. I was very disappointed in the service I received tonight. I come to this place all the time and always get great service. This was the second year I decided to have my birthday dinner here and we made reservations 5 days prior through open table requesting a booth. We walk in and the hostess was short with us. We told her we had a reservation and it was for a booth. The hostess told one of the other girls to seat us in the very first booth, well I had asked before we got seated if we could have a booth a few tables down because I didn't want to sit right by the door and we made these reservations in advance so I assumed they would reserve a nice table for us. The hostess was mad that we asked and even rolled her eyes as she sat us at the new table. Our server Heidi, seemed annoyed we were there. First off she took to long to greet us and second when she did get there we weren't sure what we wanted to drink and instead of giving us recommendations she just said she would be back. While we ordered food I asked for a substitution of goat cheese for my salad and she made it seem like it wasn't doable. She just seemed so annoyed we were there and wasn't very warm. When the food I came I got my order the way I wanted and it was great! But then she never came around to refill our waters. When they brought out the dessert they didn't bring us any utensils my boyfriend and to find two of them on the ledge by where we were sitting. So the four of us had to share two forks for the dessert. Heidi never asked us if we wanted separate tabs and brought one check. When we told her we needed two separate checks she looked confused and wanted us to split it down the middle. You can clearly see it's two couples dinning together, like why wouldn't you ask from the get go? Well she messed up the separate tabs regardless and only gave one couple their itemized receipt. We had to ask for the other one and she was so rude about it. I feel like she thought we looked young and we weren't gonna tip so she decided to give us poor service. Well that reflected in her tip. I'm also disappointed a manager wasn't making rounds at the tables to see how everyone was doing. I would've addressed all of this with him. I've been working in the food industry for years so I know how things go. The server and the hostess were so snobby and acted like we inconvenienced them. I'm truly dissatisfied and disappointed that I chose this place for my birthday and probably won't recommend them any time soon.
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