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  • I've been to GOGI on multiple occasions. Food is always great, but I always thought that the service was just ok. Everyone there is as friendly as can be but at busy times they just seem to be all over the place, rushing and sometimes forgetting things. My recent experience with them though has completely won me over. A few months ago i went there with some family and friends, at least 15 of us. It was a busy night and we were seated in the patio. They didn't seem like they could handle all the tables there that night and was really slow throughout the whole dinner: providing utensils, bringing out food, ringing up the bill. They realized that they provided poor service and promised us 20% off on our next visit (written on a receipt.) Months after that night, I went back with my family. Same large party, but completely different experience. We expected to just have the same dishes that we normally get (we can't get enough of that Sweet Pork Belly.) Soon after we placed our orders we realized that they remembered us from last time we visited. While we waited for our orders, they brought a few things for us to try. Steamed egg, seafood pancakes, and chicken katsu salad. They said that they wanted to make up for last time and that those were all on the house. Service was much better this time around with multiple waiters being attentive and when we got the check, they already took 20% off and just asked me to turn in the note he gave us last time. Like I said, food is always great here. What they lacked in customer service in previous visits they more than made up for this time around. It was a classy gesture and I appreciate that they appreciate their customers.
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