We've come to Dan's auto after having a luke-warm experience with another garage in the neighborhood and I must say, they have treated us very well indeed. We haven't had a lot of work done here other than some oil changes and seasonal tire changes but their service has always been excellent.
They definitely go out of their way to inform your of any upcoming repairs you should keep in mind as well as making sure that you are comfortable as a customer.
I have not had a drop off service from a local garage ever. These guys worked on my car and drove it to my driveway so I didn't have to be without my vehicle in the cold weather. Does customer service get better than this? Rarely.