My dog rarely, if ever, has a good hair cut. This is the first time a groomer has really asked me for specifically what I wanted and really tried to give him a good haircut. They made notes of what they did exactly so I can decide for next time whether I want it the same or different. The haircut turned out great, my dog was really happy walking out of there, and the groomer who helped me was really kind even though she was working late on New Years Eve.