Kelsey has done my hair twice and she's amazing! She's taking me from dark with red tones to light which is a huge task and takes a lot of time. She's patient, and puts so much time and effort into doing my hair, is super sweet the entire time, and never forgets to check on me when I'm under the dryer. She is always very cognizant of what she is doing and is very careful about damaging my hair. She's considered a master stylist so she knows her shit, and I trust her. The only downfall is she's going on maternity leave and I have to trust someone else to do my hair while she's gone! The salon is super cute and the tv's really help pass the time.