I am a Burlington coat factory fan. I have been to four in the phx area. this one is good and is close to my house so i keep coming back, but my favorite one is the one in AZ Mills (since they are remodeling, everything is so neat) but the purse selection is not the best. My favorite Burlington to shop for guys stuff is the one in desert sky. and my favorite one for purses is the one on 45th street and thomas.
I would like to add that I have never had an issue with any one being rude or delivering poor customer service. This location is a bit more messy compared to others but i I blame some of the customers for letting their children grab everything and for not putting the things where they were picked up. Including myself (I have gotten so much better, after working in retail for 6 months).
I have previously returned so many things and i LOVE the fact that now you dont need a receipt since your phone number will have all the information needed! is so great because instead of getting store credit if you loose your receipt you will be getting the form of payment returned to you! I find it so convenient for me!