Did an online order at 4:50 pm. Called around 6:00 to see what was going on with my delivery. The girl that answered had no idea. Put me on hold multiple times. First time I got hanged up on. Second call I was on hold over 10mins. To be told someone called and canceled my order. I never canceled or I wouldn't have called to check on my delivery. Spoke with a manager he was very rude and said someone called and gave my phone number to cancel my order. I used my pizza points for a free med and ordered numerous other items. And paid ahead with debit which was charged with no food in return. Very unprofessional and untruthful.