Being as though I've been seeing the same nail tech for two years, I was a little skeptical about seeing someone new. But after relocating from MD to NC, I had no choice. I accidentally stumbled across this place. I am glad I did! My tech was Andy and he was awesome! He took his time and held on a conversation the entire time. He was very gentle when he removed the acrylic from my nails! I was so nervous about this process, but he made it as painless as possible. Every single tech in there was friendly and chatty! I had a wonderful experience. The only downfall is that they do your nails before your feet.. It should be the other way around to prevent messing up your polish.