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  • I'll give them 2 stars because I have a roof above my head. But please DO NOT ignore these ratings. Let me tell you why: 1. My electric bill this month is $241. Why? I've asked them for 4 weeks to fix the central air. They either don't come look at it, or leave notes like "the air intake is dusty" or "thermostat read 72". As I'm typing this, it's 81 in my apartment. I've had my ac on just to help with the fans to circulate air. 2. They come into your apartment anytime they want to. You like taking a shower? Maybe sleeping in? Or walking around naked? If you tell them "JUST A MOMENT!", they already have their key in the door to check your fire alarm, show the apartment or just "inspect" something. Kind of ironic, because in Village Square apartments (where I live) it took them months to have them check the fire extinguishers (that expired a year ago) and fix the emergency lights in the hallway (that don't work at all). They told me they have a lot of properties and can't do it all at once. 3. The thing people have mentioned about having to give them 6 months notice to resign your lease....totally true. My husband and I talked about it after telling them we didn't know. Four moths before we moved, we asked them to renew, and they said they already rented our unit. A month ago they called to ask us if we renewed our lease. Basically they were trying to bully us out but have no new tenants. Yesterday I received a letter asking us to respond and let them know what day and time we're moving out. See #4 4. Our lease ends on July 30th at 1pm. I'd like you to look at Craigslist and find an apartment that is open 2 days before the new month. Good luck being homeless for 2 days, I'm tempted to respond to the letter that we'll move "one hour after you fix our AC unit" 5. The building it shifting. Our patio is 6 inches shorter on one side. The ceiling and walls are cracking. They snuck in last week sometime to cover the cracks with spackle (without letting us know). It's cracking again already. They told me it's because of the leaves gathering on the roof and leaking. 6. I will say this one isn't my complaint, but my good friend who also rents from them. His ceiling is caving in. It also has black mold. He's called them a number of times and called the Department of Health. They didn't take action until he took a chunk of his moldy ceiling into the office and left it there. It's also awkward that his bathroom floor slopes from the toilet to the bathtub To prove I'm not just badmouthing them, I live at 507 Todd St in Village Square apartments. You can message me with any questions. I wish you the best of luck with you apartment search. My only advice is go with a private landlord. I've only heard horror stories from these companies that own multiple properties.... I obviously have my own.
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