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  • I took my three small children here a few weeks ago. We have been several times to another trampoline park in Scottsdale but we wanted to try Sky Park because it is in the neighborhood. I can only speak to the "under 7 area" and the foam pit, because that is where we spent all of our time. We went during the week, so it was not crowded, which was nice. There were only three other children in the area, but one (according to staff) was the owner's son and he was allowed to jump with his shoes ON and climbed up the trampolines, which (also, according to staff) was not permitted. I was extremely frustrated by this, as it encouraged other children to do the same, then when they were asked to stop were confused. The staff was young and, apparently, afraid to tell this boy that he needed to follow the rules that were implemented for the safety of all customers. I asked the staff member why she didn't ask him to take his shoes off and why she allowed him to climb when it was against the rules. Her response was a timid "he is the owner's son." The trampoline area was fun and I liked that they had big sofas for parents to sit and watch the children, but I was disappointed it didn't have at least one bounce house with a slide for the younger kids. The other park in Scottsdale has an area with two bounce houses (both with slides) and a trampoline area just for younger kids, which is really perfect. I hope that Sky Park will incorporate this. If not, I am not sure we will be back. The foam Pit was nice and well organized by staff member who insisted all the children jump one at a time and wait for the other kids to get out before they jump. He said weekends were "crazy" and he felt much safer implementing this policy. I was thankful for the attention to this and his work to keep it both fun and safe for smaller children. Another complaint - a sign (and policy?) that reads "no outside drinks including bottled water." This is outrageous to me. If I am paying to bring my children, I am not going to pay $1 or more for each bottle of water. I understand it is an easy way for them to make money but it will discourage me from ever returning unless they change this policy to allow for water. I understand not allowing soda, coffee, etc. because of the risk of spilling, but prohibiting water is ridiculous and a poor business decision.
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