Verizon has a known issue with their service in my home, we have lived in the home for 11 years and never had a problem with the reception until 6 months ago. Verizon will be replacing the equipment that has failed in late 2017 or early 2018, in the interim Verizon has suggested we pay for a landline and refuses to provide a device to boost the signal in our home so we can use our phones while we wait for them to fix their problem! They are willing to let us out of our contract that expires in May 2017, all we need to do is give up the phones that we purchased on the 24 month payment plan which we will own in May 2017. We have been loyal Verizon customers for over 12 years and now they have no empathy or concern for us as their customer. It seems that Verizon only cares about you when they are sealing the deal. We have even attempted to reach out and contact their executive relations team without a reply so my message to the consumer is buyer beware.