I am terrible with anything related to my car. My experiences with auto trouble in the past have also made me incredibly nervous about the slightest problem. You can imagine the anxiety I feel when my car starts acting up. So when my brakes started to feel funny, I panicked. In an effort to save some money, I let a mechanic friend put new drums and shoes on the back of my car. That did not fix the problem, and neither did replacing the front brakes. When I took it in to JMJ, they told me I needed new rotors, and that my back brakes weren't even engaging. Needless to say, this terrified me. But the guys at JMJ were so calm and explained how everything worked to me and what they were going to do. I got my rotors and front brake pads replaced, plus a back brake adjustment for a heck of a reasonable price! I will definitely be going back!