I've had food and drinks here before on several, several occasions. Yesterday's lunch was just unacceptable.
We arrived shortly after 1pm. There were 2 other active tables going and 1 table of extremely boring workmates lingering after their lunch meeting.
We ordered an onion and ale soup, bone marrow poutine and their special of the day which was chicken pot pie. An order like that should take 10 minutes tops if you think about it - they are all basically pre-made aside from some frying, assembly and broiling (soup and bone). This order took 40 minutes or so. I gave myself a time limit of 45 minutes. They had 3 minutes left until I was gonna let my displeasure be known. Lucky for them.
When the food arrived, there was no apology for the wait, there was also no spoon for my soup. I had to ask another server for a spoon. When she went to go look for one, the original server came back with a bunch of spoons. He should have told me he was going to be back with a spoon instead of leaving me hanging with a soup, no spoon and a scowl. Communication!
They took the tartare off the menu *sad face*, they also shrank their beer selections. I probably won't eat here again. Too bad. They had a good thing going. I bet they are under new penny pinching management or something.