My review is only pertaining to my experience buying some apparel, I have not ever had my Harley serviced here or any other Harley dealer because they outrageously overpriced.
I went in around January for some winter riding gear, the woman who worked in the apparel section was awesome!! I was looking for heated gloves and a heated jacket. I didn't know anything about them other than I needed them and had a ballpark of what they would be costing me. This gal knew exactly what I needed and took the time to help me get everything I needed and made sure it fit and that I was happy. I really wish I could remember her name, I would tell you to talk to her. The prices of the gear I needed was expensive, but I knew that walking in and they were priced similar to other places I had been. She knew so much about the gear because she actually used it herself and set me up with everything I needed. I dropped about $500 on the gear and it was all because of her. I had no intention of spending money there, just wanted to see the gear before I bought it online. She made the sale and made me a customer of hers for sure. Go see the tall pretty brunette in apparel, she will treat you great and knows her stuff.
Thanks again!!