About: http://data.yelp.com/Review/id/bMx6HvIPsLG5Yx-QpWnSMA

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About: http://data.yelp.com/Review/id/bMx6HvIPsLG5Yx-QpWnSMA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-10-28 00:00:00 (xsd:dateTime)
itemReviewed	Thrifty Car Rental
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	I typically use Enterprise when I fly into Charlotte, as they have great rates, good cars, and a helpful staff. This time, however, I waited until the last minute (during Furniture Market week, of course) and ended up at Thrifty, expecting the same quality of service. I was very disappointed. The man at the desk was helpful and friendly, but told me he could not give me a AAA discount since I had not included it in my online reservation. I noted that I had tried to do so, but there was nowhere in the online reservation for that information. He checked with the manager and then told me I was correct about the reservation site but that Thrifty only gave a AAA discount if you had entered a promo code obtained from AAA in the reservation. Next issue: I prepaid for a full tank of gas. When I got out to my car, the tank was not full. The woman at the exit gate told me to go around to the gas tanks so they could fill it up. The woman in the gas area was hostile and would not listen to me and kept saying that it didn't matter--prepayment just meant that I would not have to fill it up, unable to grasp that I had paid for a full tank until the woman from the exit gate walked over and intervened. As I wasn't sure how to get out of the lot from the gas tanks (which were by the car return), I asked the hostile gas lady how to get out. Without even looking at me, she gestured with annoyance towards the correct direction. Finally, although the car was generally clean, there was an empty plastic bottle under my seat. Overall, I got the impression that this location isn't particularly concerned with doing things well, whether it be cleaning or fueling the cars, and has rather poor customer service.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Michele

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