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  • Not a lot of reviews for Red Rock so I had to look at the BBB first and do some other investigation before giving them a shot. I got two estimates: one for the weathered portion of our house's exterior and one to do the entire house. I selected the smaller project to test them out and because I figured I had a couple of more years before the entire house needed painting. Ralph came out and looked over the project and basically agreed with my assessment of the needs...which was a good sign. He presented two estimates and I gave him the go ahead for the smaller project. One painter showed up with Ralph on the day of the project. That was fine. Any more people and someone would probably have ended up in the pool. I had contacted my HOA for the proper color scheme (our house is only 5 years old). Having forwarded the color scheme to Ralph earlier, he walked the house and then sent his painter to get the necessary paint. Unfortunately, our HOA was flat out wrong in the scheme they provided. The HOA blamed it on the builder but didn't say what would have happened if we had gone with the incorrect scheme. Lesson learned. Ralph had to charge me for the extra paint and I understood. The good news is that they were able to salvage some of the incorrect colors and blend them to match our actual colors. A small mix up did occur when painting the window sills. The color selected matched portions of the house but didn't match what all the pop outs were originally. The painter probably should have recognized the difference but didn't and that's the only reason I can't give 5 stars. You can tell a lot about a company when something goes wrong and Ralph really stepped up. He came back out with his painter and made sure the color was corrected. Ralph even noticed a small spot that the painter needed to touch up which is consistent with the only other Yelp review I could find. I love to support small, local businesses and recommend Red Rock Painting. Yes, I plan to use them again when the entire house needs to be refreshed. I just hope he keeps a record of the colors he used for this project!!
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