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  • this is way overdue. and yes i carry a grudge. the new york café is one of the worst run restaurants i have ever encountered in my 45 years of eating in restaurants. in that 45 years i have been fed by greeks probably more by a vast majority than any other ethnicity. the greek people are masters of hospitality and the world knows it. there are greeks running restaurants the world over. i could write a book about the great and wonderful greek people who have fed me for years on end and still do today. hell i live in greektown. so what is with the new york cafe? i have never met a more inconsiderate management that somehow keeps some very nice servers and makes average food for an average price. [i reckon their location in a high traffic area is about 85% responsible for their longevity.] so here it is: i was a regular for years. i am talking 10-12 years ever since kringles three doors over closed run by the lovely greek woman effie. i had breakfast at least 5 days a week at the new york. many times 7 days a week. i also used to bring my young kids 2-3 times a week for supper, with me for breakfast and weekend lunches etc. that kind of loyalty usually engenders loyalty back. well here is the type of place the new york café is: the kind of place where even if you do not take potatoes or toast with your breakfast - ever and for years - but they charge you 15 cents when a child wants another jam. [i kid you not. i even called the lovely waitress on it and she blushed with embarrassment and told me she had to because they watch.] the kind of place that changes policies weekly and sometimes daily: one day offers of a free coffee refill, the next day doesn't and then doesn't tell you and charges you $1 for the refill. the kind of place that then allows no refills but a free 'warm up' of your coffee and then decides it was really a refill and charges you $1 for that even when you are telling the waitress - a family troll who only robs customers on the weekends - that she should stop pouring. [that was the last straw.] the kind of place that would lose my business over $1. [i was there with my wife that time and she went over to the manager giotta explained how it was wrong and giotta sided with the family troglodyte and kept the $1 charge. no word of a lie.] i figured in the 6-7 years i have stopped eating there they have lost tens of thousands of dollars. $6-$7 a day for brek times 300+ days a year. family meals 2-3 times a week probably worth $25-$30 a meal. this all said i have to give kudos where they are deserved: the new york café is the kind of place that will give you a free breakfast when a cockroach crawls over your table or on the wall next to you. that happened a half dozen times at least - and oddly never once in any other restaurant i have been too that i can remember. [i did see a mouse in chinatown downtown about 20 years ago i recall.] my current breakfast place, yep greek run, never stops pouring coffee and on their own initiative started giving me an extra egg and extra slice of bacon because i never have potatoes or toast. that is hospitality. that is consideration. that is the mentality of success and where the new york café lost thousands this place has made it all in spades.
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