Firstly, I love the concept of this pizza place! It's like chipotle for pizza. My family and I have gluten and dairy allergies so we were super excited knowing that we could eat delicious pizza close to home. We've been to the location in Lynchburg and we had a great experience. We felt confident that the staff knew how to handle our dietary restrictions. At this location however, the staff seemed uncomfortable and or unknowledgeable handling our dietary needs. My daughter has a severe dairy allergy. There was cheese that was dropped in the same container as some of the meat. At the other location, the staff brought out new topping containers so that there was no cross contamination. We didn't receive the same service here despite informing the staff. All said and done the pizza was delicious; however, we hope they will improve they way they handle food allergies so that my family will feel more comfortable eating here.