The customer service was excellent. We got in late after the office closed and they were still able to accommodate our reservation. That was a blessing! The bed was super comfy - we were in room two. The room smelled like a cigarette and that was not pleasant. I was also surprised that they did not provide a small shampoo but at least they did provide soap for the morning shower. Although they did not have coffee makers in the room they did provide a small coffee bar outside of the office by 6:30 am. The motel is in a great location near restaurants. The breakfast lunch place on the corner is superb. The parking lot was clean and the pool looked decent. If we found ourselves in town again we would stay here.