I brought my car for a diagnostic service due to a failed emission inspection.
The Suzuki XL7 is only 5 years old. It seems I changed my battery about 10 months ago and i didn't reset a sensor.
I brought it to Auto Tech with a coupon from a newspaper.
One hour after I dropped the car off they called me and said it's done.
All they did was run a sequence and that's all they did! A few button pushes and ten seconds it's done! $120!!!
I presented the coupon just after he swiped my card for $120! The guy said "Oh... I can't honor that! I already swiped your card!"
I run a retail store and I'd simply void the transaction and redo it, honoring the coupon.
The guy said "you can use this coupon the next time you come in."
LOL! Does he think I'm that stupid? I'm never going back!
This is the second incident I had with this place. The last time I was there, about two years ago, I went for an oil change at 8:00AM. They said "You're the first one"
An hour later a pretty woman went in and they did her car before mine. No reason. I asked the service tech "Is my car done?" he said. OH... I'll get on yours right away...
I promised NEVER again back then.