The store is neat, there is great selection, and some of the staff is great, but there definitely are some bad apples here! Michael, one of the "customer service" managers refused to honor the price of an item that was visibly marked up. I brought this concern to the customer service desk in hopes of them "taking care of the customer", as they should, honoring the price that was visible. Instead, Michael refused and proceed to peel the sticker off as if it was never there. As I tried to redeem the item (because I still wanted it), he pulled the item back as if he didn't want me to have it. Nonetheless, I ended up purchasing the item at the discounted price and will be calling customer service during normal business hours. Thank you to everyone else that was sweet throughout my shopping experience.