I was kind of flustered today going into UPS...that all changed when I got help from Jesse and Vic. I had to return some work equipment, and they were SO nice! Meeting these 2 instantly put me into a great mood! The customer service was a 10! I was so pleased with them. The store was also very clean, neat, and had an excellent layout! Thank you again, Jesse, and Vic! You made my day! :)