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  • My friends and I were so happy to find this deal. This would be the first time staying here with my friends. I guess it was too good to be true. We landed to Vegas at early dawn. We had a full day to roam around before we were able to check in. Called at around 1130 am to check and see if we can check in early. Lady answered politely and said that room should be available after 12:30 pm. We were so happy to know that we can check in early. Little did we know that that wasn't the case. We got to the hotel around 1 and decided to check in. We didn't wait to long to check in and lady at the front desk let us check in though room was not cleaned. We understand that that could happen though we were notified over the phone that it would be ready by then. She was kind enough to give us a small upgrade that will oversee the strip so we didn't mind the wait. Friends and I check in to the pool for a while just to kill some time. 4:00 pm came and my friend was able to get keys so we can dry up and get cleaned since we were down the pool and it was hot. We then started to head to our room so we can get cleaned up. It was a little bit weird that when we got to in front of our room, there was a disable motored wheelchair parked right in front. Knocked on the door and no answer. Knock once more and still no answer. We assumed that it was next door so we decided to open the door. Voila and there was an older lady chillin in room. She said that the room was hers until she checks out due to her late check in. We were kind of irritated the fact that they would give us a room that still have people in it. It was obvious that it didn't start good to begin with. So head down to the registration area and talked to one of their customer service. We explained the situation that it was unacceptable to give us a room that still have people in it. He did his thing by looking in the computer to check to see if he can give us a comparable room. Though it took him a while to find us another room but when he did finally found one, we head to over and it was all the way to the end of building and a cleaning lady was still cleaning the room. My friends and I were so furious that after one room to the other, another problem arises. We then called the guest services again, telling the rep that this was completely unacceptable, we were then moved to another room. But this was not the last of it, again, the room is being cleaned AGAIN. Though we had a nice view of Ceasar's, the overall experience made it still infuriating. We thought that this would no go no where and just to bite our tongue. We let the cleaning lady finished cleaning our room and move on. Overall with the bad experience, i think this would be the first and last of Flamingo for me and my friends. Room was not the greatest but good enough since we only intend to stay in the room to sleep.
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