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  • It has been several months since I've been here and honestly, I don't think I'll be back. Huge disappointment. I know it's an older store but it has never looked as bad as today. There was a smell as soon as we walked in that was definitely not inviting. I suppose it was cleaner but it should have been sweet and inviting. The line was long and there were only two employees behind the counter. I walked to the wrong end at first not realizing they changed which register they use. Again, it had been awhile. They were working as fast as they could but the line was long so I had some time to look around. I noticed that several of the tables were no longer there. I thought that was odd. You could see where they used to be based on the etching on the floor. I also noticed there wasn't a lot of marketing posters on the wall. I always look to those for ideas. As I got closer to the area they are working from, I noticed the counters were a disaster. Boxes everywhere, food mess and trash. The most disturbing though was the fact that the marble slab wasn't cleaned off from the previous creation. So I was getting a little bit of the previous customer's ice cream in mine. And then there was the lack of spoons for the mix-ins. She used the spoon from the walnuts to scoop out my marshmallows. What if I was allergic to nuts!? As I was paying, I couldn't help but notice the three bottles of Dasani water in the display case. Why? As she was ringing me up, she was scratching the side of her head with both hands. She took my money and went to help the next customer. NO WASHING OF HANDS. I'm sure she did the same before she helped me too. I won't be back unless they get a makeover and a visit from the health department.
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