I went to purchase a microwave on January 17. I was told it would not be delivered to the store until January 31. YIKES!
I wanted it installed. The people who do the installations called me to schedule. I work, so I told them I was home after 5 pm Mon. - Thurs., and after 2 pm on Friday. I was home all day on Saturday. They acted like I had some bizarre schedule. The first company they contacted to install the microwave could not accommodate that schedule, so I was passed along to another company, although I did not find that out until I actually showed up at Lowes to find out what was going on. The saleswoman was very nice and made a phone call to the new installation company and let me talk to the scheduler on the phone. We decided to have the installation done today (Friday) between 2 pm - 4 pm. Perfect.
It's 11:45 am and I just got a call from the installer, saying he is running early and will be at my house at 1 pm. I said "Fine, but you will be there alone because I don't get home until 2 pm." What is with these people? They don't seem to understand that people actually have to work to pay for microwaves. It was bad enough I had to wait all this time for the thing to come in.
I am in the market for a refrigerator and a dishwasher but I wll not be going through Lowes for them.
P.S. Home Depot told me they could have had the same microwave installed three days after I ordered it.