About: http://data.yelp.com/Review/id/bHv9iM-Xq7vszeDOWi37BA

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About: http://data.yelp.com/Review/id/bHv9iM-Xq7vszeDOWi37BA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-03-05 00:00:00 (xsd:dateTime)
itemReviewed	Loyalty Home Services
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Loyalty was sent to my rental property via my American Home Shield warranty. Loyalty was supposed to call me and let me know what they saw. They rec'd the AHS work order, but I also called AND emailed Loyalty with specific instructions about leaks and a dishwasher issue BEFORE they went out (I have the sent email, and I spoke with Gilbert). The tech went, looked, left with leaks still happening and the dishwasher issue unresolved (standing water in it), and NEVER called me. I had to track them down the next day (the tech told me they were really busy. wow. too busy to call the homeowner and let them know the status of a workorder Loyalty was pre-paid for?). The tech told me the PSI coming in to the building was 90psi and should be 65-75psi. He said he couldn't do any work until the PSI was adjusted. I've had two other plumbing companies check this since (one of my own, and one sent by the HOA), and BOTH said it's reading at 75psi for my and 2 other units in the bldg., both of which the Loyalty tech told me he checked. I don't know why Loyalty didn't/wouldn't have called me, told me their assessment, and asked if they could fix these things - offer a solution and a price. I would have had them do the work ASAP and paid them - it's leaking water!!! Instead, he looked, saw leaks, got the no-go from the home warranty company, and left without calling me. WOW! I consider this very poor customer and specialty service. They would have gotten the business from me. I'm 'mystified' at the PSI thing as I have verification from two other separate companies that the PSI is reading normal. I'm disappointed in $75 down the drain (yup, i said it...) with nothing to show for it from Loyalty. Ace Home Services will be getting my business to fix what Loyalty would?/could? not.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	A

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