Drove right up to the order screen as there wasn't a line. The lady was having difficulty hearing but acknowledged she got the order. Waited about 10minutes behind 1 car that was at the window. Pulled up, she asked for my order again, quoted me $9.37 and took my card. Stuck the card in the machine, window shut and she walked away. About ten minutes later brought me the croissant for my son, no drink. Waited another 7 or so min, got my drink. Because this is a usual order and I know the amount quoted wasn't correct, I asked for a receipt. She played with the screen for another 5min only to realize she never charged me. rerung my order, never told me the amount. Just looked at the bank statement and it was still $9.37. My drink is not right either. And we were late to a baseball game because of the wait. So not a great experience today.