I ordered the Tropical Acai Bowl and it was AWFUL. Not only was this pre-made but it was completely frozen. I couldn't even eat it. Sitting here 20 min later and it's still frozen solid. There were also rock hard raisins and the pineapple was sour and not ripe at all. And to top it all off, my friend found a small hair in her Poke! Yuck!! So disappointed in this place.