Okay so my boyfriend and I came in here at 3 on a Saturday. The store was closing but the sales associate let us in. Long story short, we did not get the service expected and had read reviews about. We left pretty upset and without a pair of shoes. I couldn't believe it.
We decided to give this place another chance, seeing as how they are the closest to our house and are the few on our side of town that carry the running shoes we were looking for.
So round two was a completely differenct experience. The sales person was extremely helpful, watched and recorded my boyfriends running style and paired him with a couple of different options for shoes. The service the second time around was exactly what I had been hoping for the first time.
I hope in the future that if you are going to let your customer in at closing time, that you give them the same service as you would give a person who comes in mid day.