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http://www.openvoc.eu/poi#funnyReviews
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  • I have never written a negative review on yelp but unfortunately our interaction with this company has been a headache from start to finish (and we didn't even have them complete the job). We originally had a technician come out when we had a leaking radiator valve, and we were charged a fee for the original assessment and quote for the work. We were planning to use Arco to complete the work, but were unable to get ahold of them or receive a call back after numerous attempts to contact them, so we ended up going with a different company. Months later, my husband receives a notice from Arco stating that we still owed them money for the work, and they were going to "send us to collections" if we did not pay. He got confused on what company actually did the job, and unfortunately gave over our credit card info. When I got home and found out what happened, we immediately called Arco to rectify the situation, as they NEVER completed any work at our house. They also had the audacity to request proof that the work was completed by another company. We were told the charge to our credit card would be cancelled, but unfortunately we still have a 1400 charge from Arco on our credit card statement. I have now had to take this up with my credit card company to dispute the claim. Overall, for not having any work done by them, they have made quite the negative impression, as evidenced by poor communication, lack of professionalism, and poor documentation.
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