Went for dinner tonight at this location. The restaurant only opens at 5:00 p.m., but we arrived at about 4:50 and waited outside till someone let us in closer to opening time. I fully understand that they only open at 5, but there is a cold weather warning out and several people just looked at us and walked away.
We got ourselves seated and ordered our meals. After we had ordered another table had come in. The server at that time informed them of the special, which we over heard, but at no point in time did she let us know about it. Would have been nice to have another option. I ordered the Special Fried Rice. The rice wasn't cooked at all. It wasn't just crunchy from being fried, it had a distinct raw taste.
Our server never came by to check on us, even thought there was only 1 other table in the restaurant. She came by to clear our table and asked me if I was still working on my dish, I advised her the rice wasn't cooked. She removed the plate and took it to the cook, who very loudly tried to defend that the dish was fine. So loudly that anyone in the restaurant at that time could hear him.
The waitress removed the item from our bill and once again you could hear the cook going on and on about how it was cooked. Even the waitress at the time of payment tried to convince me that it was crunchy because it was fried.
It is really disappointing because I had high hopes to come back and I understand that mishaps happen in the kitchen, but to have the staff on top of that try to convince me I was wrong was really disappointing. I will not be returning or recommending to this restaurant and that decision is purely based on service and attitude.