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  • WORST CUSTOMER SERVICE I HAVE GOTTEN IN MY ENTIRE LIFE! So, I get there. Keep in mind I have only 30 minutes to complete a lunch run for my work. I go in there, and the Hispanic lady was SO RUDE. I stand there for (I looked at my watch) for 11 minutes, there was only 1 customer in the drive thru and she kept on walking past me without acknowledging me. So I finally said, may I take my order? She looked at me with disgust and aggravation, so rude (I can't reiterate this enough) and let me take my order. She ignored me and finally took my order after another SIX MINUTES!!! I bought the YELP discount special, and this made her even more mad, maybe because she had to do math? I don't know! So I ordered my good and paid. I asked for a menu, to double check, because she overcharged me 15 dollars!!! Then after I asked for a receipt........ BUT SHE GAVE ME A RECEIPT STUB! She said just look at the menu and then you can let everyone know. (Everyone at work chipped in for the meal, I didn't want to come back spending more of their flow, oh and btw IF YOU LOOK AT THE PRICES ON THE MENU AND THE AMOUNT I PAID IT DID NOT MATCH UP AT ALL!!!!! I tried to explain to her but she wasn't buying it! I didn't even want to argue because I was already late! If it was my money and food I literally would have just left on the spot! 36 minutes later ( I kid you not ) my food was done 3 burgers and fries. I might as well have gone to a restaurant not a damn food truck... Ohhhh in addition, the inside was FILTHY!! And I guy came in and dropped off some hot dog buns from food for less on the floor! The food was alright, however I bit into the burger, I know what comfort and junk food is... But this was like a heart attack waiting to happen. I bite into it and I literally gulped oil and oil dropped everywhere, I must have bitten into an oil pocket or something... Whatever it was alright, the burger. Maybe I was so disgusted with the horrible customer service it made the food nasty as hell. Oh and in addition for this "fresh" meal and soggy oily buns, and 90 percent ice lemonade.... The fries were COLD soggy and slightly frozen (fresh? My ass!) In the end, she have me a menu, and said you call me it's better for you before you come so you won't wait so long, with a menu with different prices than the damn menu in the front! So what did I get eating at this place. NIGHTMARES from the worst customer service of my life (literally I'm about to piss my pants) 15 dollars OVER with no receipt but a ticket stub with a menu that contradicts the menu in the front --- and coworkers who probably think I stole money from them or gave myself a little 15 dollar tip! And a heart attack I'm sure from the overly oily burger Frostbite, from the cold ass fries Dehydration from the 90 percent ice lemonade.
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