I have a very old car and it died on me going to work. Luckily, I was close enough to this location. I fully expected my car to be dead after it started billowing smoke. Mike Carter explained what the process would be and did everything in his power to help me. He called me twice to give me updates and did not try to oversell me on unnecessary services and ended up bringing my car back to life! Such a great experience on such a horrible day.