I don't know about the dealership itself, but as for the service department, one person in particular earned a 5 star review for this Volkswagen service shop. His name is Tyler and he is constantly taking care of me. I won't go to anyone else! Other people there may not care about you and your car, but Tyler does and he never fails to deliver exceptional service. I tried contacting his supervisor to tell him all this, but he's always busy. Tyler is absolutely amazing. So if you're taking your car in, don't deal with all the monotone pricks there. Deal with Tyler!