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  • I Made reservation a week ago for pickup @4:15am today. I even called them last night to confirm, they stated that the driver will call me as he gets close. I received a few SMS msgs that he is on the way. Checked status @4:23 - cab is waiting (no phone call). Got outside - it wasn't there. I called dispatch, operator stayed he can't find me and he is at the circle ? We have no circles in our complex. He transferred me to the supervisor, he had a different story - they called me twice with no answer, which is BS. He said he can get him back. A few minutes later received SMS that another car is on its way ( different # ). Called dispatch - its 7 miles away, no ETA. Driver calls 5 mins later to tell me that they will be there in 20 minutes, which would make them 50 minutes late! I told him to cancel reservation. Took my car to the airport, had to pay the highest rate for parking since we had to park next to the terminal. STAY AWAY!
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