We had a fantastic time! Top notch staff (Manson and Walter) made it a comfortable and fun experience. I would recommend them to everyone and anyone looking to ride in a hot air balloon. Desert brunch was a nice touch. Only thing negative I have to say is that while I was assured my fear of heights wouldn't be an issue, it was. I was still scared throughout the ride but dealt w it by not looking around as much as I would've liked. But that's on me and not the company! Just wanted to let others who may have a fear of heights that this is still uncomfortable