I thought it was just me, but from the looks of the reviews it's not.
The staff here is rude for the most part. I cannot speak for everyone, but every time I come here, I don't get any assistance and when I try, it seems like I'm interrupting their gossip session or a text message ( I say text message because this girl was reading her text while she was at her station) and seemed annoyed when I had a question and was very unhelpful.
And today I come in to return a product and I'm the only one at the front cashier station waiting for these two ulta representatives to stop talking to each other about something!?!?
I felt like I was the one being rude for breaking up their little sewing circle. They finally look at me and ask if I needed something. I say is this were I can return something, and the girl says this is the only place you can return something in a snotty tone while the other girl snickers and walk away.
Besides the rude employees, the place is kinda dirty and messy, the isles are very narrow and I prefer MAC and Sephora to this place. I only come here because it's closest to my home.