Absolutely terrible. After signing up for the service and awarded minutes for joining Car2go said I could not use them as my profile was not updated.
The lost awarded minutes never materialized other than the promise that someone would restore them as soon as possible. We proceeded to dance around with customer service for months to restore them. Each and every time Car2go where at a remote location they "had problems with their wifi. And why don't I call CS and they will fix the issue." This went on for over a year.
Ridiculous. Unprofessional. The lack of customer service fro C2G is worthy of song...